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The West Hillhurst Community Association is currently hiring for the following positions.

Facility Operator

Are you looking to be part of an incredible team in a community setting? West Hillhurst Community Association located in NW Calgary is looking to add a motivated and experienced Facility Operator to our team to assist with building and arena maintenance and care. 

This position is an essential part of the team and works collaboratively with all staff, volunteers and other stakeholders of the Community Association.  This position would entail Wednesday through Friday 6am-4pm and reports to the Facility Manager and the General Manager. 

The successful candidate will be a motivated self-starter with a positive attitude who has a passion for giving back to the community.

Skills and Experience

  • Previous arena experience and/or AARFP Arena Level 1 & 2 certification an asset but not required
  • First Aid/AED/CPR, WHMIS certificate
  • Mechanically inclined an asset
  • Basic computer skills an asset
  • Strong customer service and conflict resolution skills
  • Ability to work collaboratively in a team environment with management, staff, volunteers and other stakeholders
  • Strong ability to prioritize work, meet deadlines and manage multiple projects
  • Criminal and vulnerable sector record check required

Specific Accountabilities and Expectations:

  • Ensure the safety and security of the facility by complying with WHCA Policies and Procedures at all times
  • Respond to emergencies including evacuation alarms, medical emergencies and other safety issues
  • Inspect the facility daily.  Assessing any issues, and developing a response.
  • Communicate with contractors about service calls, renovations and or general maintenance.
  • Communicate with staff, information regarding service calls, renovations and or general maintenance. 
  • Scheduling maintenance.
  • Maintain arena ice surface by operating the ice re-surfacer (Olympia), electric ice edger, and other equipment to flood, shave, patch holes, measure ice thickness, ice plant room monitoring, etc.
  • Maintain arena boards, benches and stands.
  • Provide exceptional customer service to patrons while ensuring they follow the rules and regulations of the facility
  • Basic maintenance including painting, minor repairs, preventative maintenance, etc.
  • Outdoor maintenance including mowing, leaf blowing, snow shoveling, ice removal, garbage removal, weeding, etc.
  • Janitorial work includes operating floor machines, cleaning showers and washrooms, and ensuring high standards of cleanliness at all entrances and all public spaces.
  • Ordering facility supplies – janitorial, etc..
  • Perform various other duties as assigned.

General Accountabilities and Expectations:

  • Provide exceptional customer service to all guests and patrons ensuring a welcoming and inclusive space
  • Stay up to date on WHCA and community activities to answer inquiries
  • Build strong relationships with staff, volunteers, residents, stakeholders, and community partners.
  • Have integrity and initiative, and commitment to the team.

Benefits:

  • Competitive compensation opportunity.
  • Ongoing mentorship to support personal and professional goals.
  • Training by AARFP certificate courses for applicable skill development.
  • Fun, team-driven, and inclusive community.
  • Community-based, dynamic, and agile work environment.
  • Fitness membership discounts.
  • Restaurant discounts
  • Health Spending Account
  • RRSP matching 

To apply, please email HR, at community@westhillhurst.com 403-283-0464